Temporary Branch Closure & Revised Operating Hours to Combat Covid-19 | Circuit Breaker Measures

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27 April 2020 - Temporary Closure of Selected Branches and SME Centres

In light of safe management measures to combat COVID-19 community spread, 20 branches and 7 SME Centres remain closed. Essential financing services are available at 8 branches and 5 SME Centres.

We will continue to monitor the situation closely and act accordingly to keep our community safe. Please visit this page for the latest update on our branch operations and safe management measures. For any assistance, do feel free to call our hotline at 6579 6777.

Open Branches and SME Centres

Below lists the 8 Branches and 5 SME Centres that are open.

Branches

Main Branch
Bedok Branch
City Plaza Branch
Ghim Moh Branch

Hougang Branch
Jurong East Branch
Toa Payoh Branch
Yishun Branch

SME Centres

Bedok SME Centre
City Plaza SME Centre
Hougang SME Centre

Jurong East SME Centre
Yishun SME Centre

Closed Branches and SME Centres

With effect from 27 April 2020, the below 20 branches and 7 SME Centres will be temporarily closed until further notice.

Branches

Ang Mo Kio Ave 1 Branch
Balestier Branch
Bukit Batok Central Branch
Bukit Merah Branch
City Square Mall Branch
Clementi West Branch
Holland Drive Branch
Hong Lim Branch
Joo Chiat Branch
Jurong West Branch

Kallang Bahru Branch
Marine Parade Branch
Potong Pasir Branch
Redhill Branch
Sengkang Branch
Serangoon Garden Branch
Tampines Grande Branch
Upper Bukit Timah Branch
Upper Thomson Branch
Woodlands Branch

SME Centres

Balestier SME Centre
Bukit Merah SME Centre
City Square Mall SME Centre
Clementi West SME Centre

Hong Lim SME Centre
Potong Pasir SME Centre
Upper Bukit Timah SME Centre

Revised Operating Hours and Priority Hours for Vulnerable Customers

Opening hours are:

Branches
Mondays to Fridays: 10 am to 4 pm*
Closed on Saturdays, Sundays and Public Holidays

*Customers who are elderly, pregnant or have mobility issue will be granted priority in our queue from 10 am to 12 noon.

SME Centres
Mondays to Fridays: 10 am to 4 pm
Closed on Saturdays, Sundays and Public Holidays

Alternative Transaction Channels

Fixed Deposits Renewal and Withdrawal

Retail customers may use Instruction Form for Fixed Deposits renewal and withdrawal.

Savings Accounts Withdrawal

Retail customers may use Instruction Form for Savings Account withdrawal.

Deposit with PayNow Transfer from Other Banks

Retail customers may transfer funds from other banks into Hong Leong Finance Fixed Deposit Account or Savings Account via PayNow. Click here for PayNow FAQ.

Hire Purchase and Loan Payment

With effect from 2 May 2020, our branches will no longer accept loan repayment and settlement. Please pay using:

AXS
PayNow
Giro
Cheque (Please mail to 16 Raffles Quay #01-05 Hong Leong Building, Singapore 048581)

Safe Management Measures

To safeguard the well-being of our customers and employees, we have put in place safe management measures. These include SafeEntry visitor management system, temperature checks and health declaration for all employees and customers, access to hand sanitisers, increased cleaning and disinfection of our premises, only customers who wear a mask are allowed entry into our premises as well as safe distancing of customers at branches by limiting the number of customers at premises with demarcation of 1-metre for queuing.