Help and Support

If you require assistance with your remaining balance in HLF FASTPAY, please contact the HLF FASTPAY Support Team at fastpay‑support@Nium.com .

You can also visit your nearest Hong Leong Finance branch for in-person assistance.

How to place, renew or withdraw fixed deposits?

What is a fixed deposit advice?

How to use PayNow for Deposits?

How to use PayNow for Loan Payment?

Would like to know more about HP (Vehicle & Machinery Loan)?

What are the available loan payment methods?

• AXS - Choose Pay Bills > Loans > Hong Leong Finance
• Cheque
• CPF Saving - Quick guide on housing loan repayment Giro
• PayNow - Scan SGQR or use UEN to pay
• Cash repayment

What are the fees applicable for deposits and savings?

There are 3 ways you can report fraudulent or unauthorised transaction in your account:

1. Contact our 24-hour Customer Service Centre at 6579 6777.
2. Report to us at Feedback Form with the following details:
   1. Full Name (as stated in your ID document)
   2. Identification number (last 4 characters)
   3. Contact number
   4. Account number (last 4 digits)
   5. Date and time of transaction
   6. Type of transaction
   7. Amount of transaction
   8. Details of transaction (for example when and how it happened)
3. Vist any of our 28 branches. Please refer to Locate Our Branches & SME Centres for the addresses and operating hours.

Our staff will contact you for further details to aid their investigation into the suspected fraudulent or unauthorised transaction.

Business Hours: Monday to Friday, 8.45am to 6pm (exclude public holidays)

fastpay-support@Nium.com

Registered Address: 16 Raffles Quay, #01-05, Hong Leong Building, Singapore 048581
Tel: 6415 9433 (General Line)

Locate our Branches and SME Centres

6579 6777

For any shareholder queries

•  6877 8530
•  6534 3060
•  URL:  https://www.hlf.com.sg/forms/form-contact-ir.php